Frequently Asked Questions

General

What is FreeCMS?

FreeCMS is a free online content management system. Its core purpose is to allow a person with little or no web development knowledge to update content (text, images, videos, etc) on a website created by somebody with web design knowledge.

The ability for non-designers to update website content is useful in a number of situations. One common situation is when a web designer includes this as part of the services they offer potential clients. It gives more control to the client which can put the prospective designer above other competing designers.

Another common situation is within a large organization. It allows IT staff to create a website and let those with the business knowledge maintain the content of the site.

What is a Designer in FreeCMS? How do Designers use FreeCMS?

A Designer in FreeCMS is anyone responsible for setting up a website to use FreeCMS. This includes configuring access to a website and granting permissions to edit the website. Usually this is a web designer.

A web designer uses FreeCMS to give non-technical users the ability to edit content on a website. The Editors can edit the content either by logging into FreeCMS directly or by logging into a page on the website specifically set up for content editing (see the Branding section for more information).

What is an Editor in FreeCMS? How do Editors use FreeCMS?

An Editor in FreeCMS is anyone responsible for editing content on a website. Editor accounts are created by a Designer and the content they have permission to edit is defined by a Designer. Usually an Editor is a non-technical person such as a business owner or business analyst.

An Editor can either edit content by logging into FreeCMS.com or into a page on the website specifically set up for content editing (see the Branding section for more information).

What are the different types of designer accounts offered by FreeCMS?

A list of the different types of accounts offered as well as the differences between each account type can be found on the packages page.

Where can I find more in depth information about FreeCMS?

There are a number of places to find more in depth information. Our Documentation page has documents that can be viewed online or downloaded. Our Forums are an active community of FreeCMS users and staff that can answer any question you may have. Finally our Video Demos page provides a visual way to learn how to use FreeCMS.

How do I get started?
The quickest way to get started is by visiting our Getting Started page. If you get stuck and have questions not answered in the documentation, you can submit a question to the 'Getting Started' forum.